Privacy Policy

1. Information We Collect

We may collect the following information when you register or interact with us:

• First and last name
• Email address
• Phone number (including WhatsApp)
• Information provided in registration forms
• Billing information when you purchase a product or service (processed through third-party platforms)

We do not collect unnecessary sensitive information.

2. How We Use Your Information

The information we collect is used to:

• Send you information related to training, webinars, registration confirmations, and inquiry responses
• Contact you via email, SMS, and/or WhatsApp
• Manage registrations, schedules, and content access
• Process payments for products or services
• Improve our services and communications

3. Third-Party Tools and Platforms

We use third-party tools to operate our business, including:

• Management and automation platforms
• Payment platforms (such as Stripe)
• Analytics and measurement services (such as Google)

These platforms handle information according to their own policies. SMS and WhatsApp consent information is never shared with third parties for marketing purposes.

4. Text Messaging Program (SMS)

Mino Cisneros Corp (DBA Cleaning Mastery) operates a text messaging (SMS) program to send informational messages (such as training and webinar reminders, registration confirmations, and responses to inquiries) and promotional messages (such as program and mentorship offers).

How Users Opt-In: Users provide explicit consent by completing and submitting our online web forms and checking the corresponding acceptance boxes. There are two independent and optional consent boxes (one for informational messages and one for promotional messages) which are never pre-checked. Entering a phone number alone does not constitute SMS consent. You must be 18 years of age or older to use this service.

Message Frequency: Message frequency varies depending on user interaction and the stage of the program or event in which you participate (up to approximately 15 messages per month). Message and data rates may apply depending on your carrier.

SMS Privacy: We do not share, sell, or rent your phone number or SMS consent to third parties or affiliates for marketing or promotional purposes. All SMS consent data is excluded from any data sharing with third parties. We only share it with providers who assist us in sending messages, such as our messaging platform.

How to Opt-Out: You can cancel and stop receiving text messages at any time by replying STOP to any message you receive. For assistance, reply HELP to any message, or contact support via phone at +1 (312) 481-1475 or via email at [email protected].

5. WhatsApp Communications

Mino Cisneros Corp (DBA Cleaning Mastery) also communicates with users via WhatsApp to provide information related to our content, events, products, and services.

How Users Opt-In: Users provide consent by opting in through a dedicated WhatsApp consent checkbox on our digital forms or by directly sending an initial opt-in message to our business number.

Message Frequency: Frequency varies based on updates, event notifications, and program interactions.

WhatsApp Privacy: Your WhatsApp contact details and opt-in data are kept secure and are not shared with third parties for marketing purposes.

How to Opt-Out: You can request to stop receiving WhatsApp messages at any time by replying with a cancellation keyword (such as STOP or "unsubscribe") or by contacting our support team directly.

6. Cookies and Similar Technologies

Our site may use analytics and measurement tools provided by third parties, such as Google. We do not use advanced cookie management systems or collect data for our own advertising purposes through cookies.

7. Information Protection

We adopt reasonable measures to protect your personal information and prevent unauthorized access, misuse, or disclosure.

8. Third-Party Links

Our site may contain links to external platforms. We are not responsible for the privacy practices of such third-party sites.

9. Independence from Social Media Platforms

This website and its content are not affiliated with, sponsored by, or administered by Facebook, Instagram, Meta, or any other social media platform.

10. Changes to This Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page. Last updated: October 21, 2026.

11. Contact

If you have questions about this Privacy Policy, you can contact us through the communication channels provided on this website by Mino Cisneros Corp (DBA Cleaning Mastery). Mino Cisneros Corp (DBA Cleaning Mastery), 7000 West Forest Preserve Drive, Norridge, IL 60706. Phone: +1 (312) 481-1475. Email: [email protected].